Shipping

FREE SHIPPING to Canada and USA for orders over $100!

We work with a variety of different shipping couriers. Shipping couriers are selected depending on the size and weight of your order. Canada Post is unfortunately very cost prohibitive for a small business, and takes longer to deliver compared to other shipping options. As we are a small business run by just two people, it could take us up to 3-4 days to process your order. Most orders are processed within 1-2 days. 

Tracking numbers will be provided for the majority of shipments.

We use Canada Post for orders to Canadian or non-USA orders that are under 2 cm (Orders that only contain samples or exfoliating mitts), which do not come with tracking numbers. As much as we'd like to offer a tracked option for these shipments, the shipping cost exceed the entire unfortunately exceed the entire order total 😔!

*If for any reason the cost of shipping you see at checkout is higher than the rates below, please email us at info@lovevelvette.com with a screenshot of this issue, and we will work to resolve this with you right away! 

 

Shipping Rate Shipping Method Estimated Delivery
Canada Free for orders above $100 CAD
$5 CAD for orders below $100 CAD

Most orders: ICS Courier, Purolator Ground, Fedex Ground, Canada Post (For P.O. Boxes)

Orders of only samples/exfoliating mitts: Canada Post Untracked

* Local delivery may be an option for Calgary based orders

Most orders: 1 - 7 business days

Orders of only samples/exfoliating mitts: 7-14 business days 

USA Free for orders above $100 USD**
$6 USD* for orders below $100 USD**
USPS 5 - 10 business days
Other Countries $10 USD** (Exfoliating mitt and/or samples only)
$40 USD** everything else

Most orders: Purolator, DHL, UPS, Fedex

Orders of only samples/exfoliating mitts: Canada Post Untracked

Most orders: 5 - 14 business days

Orders of only samples/exfoliating mitts: 7 - 21 business days

 

**The USD value is converted based on the current exchange rate between USD and CAD. As the market conditions and exchange rates fluctuate daily, there may be slight differences in the final total at checkout. We will do our best to keep the current conversion rate up to date with the changing market conditions.